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Optimizing Technology Modernization

A Success Story

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Callaway Golf’s IT Success with Estuate: Improved Performance and Functionality

Client

Callaway

Industry

Sports Equipment Company

Estuate Expertise

Product Engineering Services

About the Client

Callaway Golf is a global sporting goods company that designs, manufactures, markets and sells golf equipment, golf accessories and golf lifestyle -related products. It has presence in more than 70 countries worldwide and is the world’s largest manufacturer of golf clubs

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Case Study

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Business Challenge

Callaway was looking for a partner to understand their processes and deliver excellence because they were experiencing

  • Issues with delivery and execution of IT projects
  • Lack of documentation, procedures and setups for smooth performance
  • Backlogs in SAP and .Net based applications
  • Inability in handling and resolving problem tickets

Estuate Solution

Estuate took complete of Callway’s core challenges and brought them on track with expert solutions.

  • Identified and implemented best-fit architectural solutions for Callaway’s IT projects
  • Developed application, technical and functional design documents for strategic execution of projects
  • Effectively handled problem tickets and resolved queries and service requests on time

Business Impact

Change Healthcare experienced some outstanding business benefits with this strategic technology modernization move.

  • Successful completion of 66 projects on the whole in year 2016-2017
  • Enhanced performance and significant reduction in backlogs in SAP andin backlogs .Net streams
  • Detailed documentation and procedures leading to clarity in business processes
  • Faster execution and enhanced quality with 100% resource optimization

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