Our ServiceNow Solutions and Offerings
When workflows run seamlessly, your teams and systems are empowered to achieve more and elevate customer experiences. We excel in
leveraging ServiceNow to design digital workflows that boost productivity across all your siloed departments, enabling you to conduct business
more efficiently and effectively.
IT Service Management (ITSM)
- Consolidate your various IT tools and resources into a unified system of engagement.
- Enhance IT agent productivity.
- Deliver resilient and reliable service experiences.
- Access insights with built-in dashboards and real-time analytics.
- Enable seamless collaboration across IT, HR, legal, and other departments.
IT Operations Management (ITOM)
- Modernize your IT infrastructure to prevent issues before they arise
- Proactively predict and address potential problems.
- Minimize user impact with swift, preemptive actions.
- Discover and effectively manage your IT infrastructure.
- Establish a robust data foundation for informed decision-making.
Customer Service Management (CSM)
- Empower your employees to deliver seamless customer experiences.
- Accelerate time to value.
- Align your technology, people, and partners.
- Boost performance with proven strategies and prescriptive guidance.
- Continuously enhance both employee and customer experiences.
IT Asset Management (ITAM)
- Manage the lifecycle of IT assets from procurement to disposal.
- Optimize asset usage and reduce costs.
- Ensure compliance with licensing agreements.
- Gain visibility into asset inventory and performance.
- Support decision-making with accurate
asset data.
Governance, Risk, and Compliance (GRC)
- Establish comprehensive governance frameworks.
- Identify and manage risks effectively. Ensure compliance with regulatory requirements.
- Improve transparency and accountability across the organization.
- Streamline and automate GRC processes.
Security Operations (SecOps)
- Detect and respond to security threats swiftly and efficiently.
- Automate threat intelligence and incident response.
- Enhance security posture with continuous monitoring.
- Collaborate seamlessly between IT and security teams.
- Leverage advanced analytics for proactive threat management.
Drive Success with Estuate’s ServiceNow Expertise
Estuate’s Managed Support Services are designed to maintain, manage, and maximize your ServiceNow instance through:
Implementation
Position
Seamlessly integrate ServiceNow into your business processes for optimal efficiency.
Integrations
Position
Connect ServiceNow with your existing systems for a unified workflow.
Managed Upgrades
Position
Ensure your ServiceNow instance is always up-to-date with minimal disruption.
Continual Management
Position
Ongoing support and management to keep your ServiceNow running smoothly.
Proactive Monitoring
Position
Proactively identify and address issues to maintain peak performance.
Custom Application Development
Position
Leverage ServiceNow’s low-code/no-code platform to build customized applications quickly and efficiently.
Intelligent Automation
Position
Implement ServiceNow chatbots, integrations, and process automation to streamline operations and boost productivity.